Refund policy

I accept returns:

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

I don't accept exchanges or cancellations... But please contact me if you have any problems with your order.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Earrings

Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

If you have any problems with your order or have a query please contact me info@simplybuddledesigns.co.uk.

Jemma x